Knowing your Personality Dimensions means never having to say “I’m Sorry” at work, or in any interaction. Let’s face it communication at work (or anywhere for that matter) is a two way street. Often we are surprised at the messages we receive, or we can take offence. But, have you stopped to think how your receiver works? Ever been listening to the radio (I know ancient technology) – and you start to hear it crackle and fizz. The same thing applies when communication between two individuals occurs – our mental filters cram up the signals and trouble can occur. One of those mental filters (and there are many) is your hard wired personality type – layered on with life experience, we make mental judgments about others and their message as a result of these filters. Let’s look at the temperament model to see how this can play out.